
Answer customers 24/7, without hiring anyone
A chatbot trained on your own menu, prices and policies. It replies in your customer's language, captures leads, and runs on your website and WhatsApp. Fixed price from £120.
Try it yourself
See both sides: the dashboard the owner uses, and the chat the customer sees. Pick a sample business and ask anything, in any language.
Switch an item off, change a price, or make your own field in the dashboard, then ask the bot about it. It updates instantly.
Try Inbox, Leads and Manage at the top of the dashboard to see more.
Olive & Ember
Online · replies in any language
Welcome to Olive & Ember! Ask about the menu, opening hours or reserving a table, in any language.
Sample businesses. Your bot would answer from your own menu, prices and policies.
Who it's for
Any business that gets the same customer questions again and again.
Clinics and dentists
Typical questions: “Do you take my insurance? How much is a check-up?”
See the clinics pageRestaurants and cafes
Typical questions: “Do you have vegan dishes? Can I book for 6?”
See the restaurants pageSalons and spas
Typical questions: “How much is bridal makeup? Are you free Saturday?”
See the salons pageReal estate agents
Typical questions: “Is the 2-bed still available? Can I book a viewing?”
Online shops
Typical questions: “Where is my order? What is your return policy?”
Gyms and training centres
Typical questions: “What are the membership prices? Do you have classes?”
What you get
Built around how your business actually works, not dropped in from a generic template.
Answers 24/7
Customers get an instant reply at 2am, so you stop losing enquiries while you sleep.
Speaks your customer's language
The AI-Powered bot replies in Arabic, English, Urdu and more, whichever the customer writes in.
Captures leads and bookings
It collects names, phone numbers and booking details and passes them to you.
You stay in control
With the dashboard, you mark items out of stock and change prices yourself. The bot updates instantly.
Works with your website
Whatever you built your site with, the chatbot is added with one small piece of code. We add it for you, or send you simple steps to paste it yourself.
- WordPress
- Shopify
- Wix
- Squarespace
- Webflow
- Custom websites
Your dashboard is a private page on our site, with your own login. It works on your phone, and there is nothing to install. A few website builders only allow custom code on a paid plan. If yours doesn't, we can connect the bot to your WhatsApp instead.
How it works
Three simple steps, and you stay in control throughout.
Tell us about your business
Send your menu, services, prices and common questions. No technical knowledge needed.
We build and test it
We set up your bot, check it against real customer questions and show you a preview.
It goes live
We add it to your website (and WhatsApp if you want). Most bots are live within a few days.
Pricing
Fixed quote before anything starts, with no surprises later.
Most clients add the care plan: we host, monitor and update your bot from £25/month.
- Basic: a few simple, repeated questions.
- AI Bot: any question, in any language.
- AI Bot + Dashboard: you manage stock, prices and hours yourself.
Basic FAQ Bot
£120–£200
Instant answers to the questions customers ask every day: hours, prices, location, policies.
- Answers from a Q&A list you approve
- Chat widget on your website
- Lead capture form (name, phone, email)
- 1 revision round
AI Bot
Most popular£480–£950
Understands any question and replies in your customer's language, using your real business information.
- Everything in Basic
- Replies in Arabic, English, Urdu and more
- Answers from your menu, services and prices
- Remembers the conversation
- Takes booking and enquiry details
+ Care plan from £25/month
First year from £780 (setup + 12 months)
AI Bot + Dashboard
from £950
Run your bot yourself. Change stock, prices and hours in a private dashboard, and the bot updates instantly.
- Everything in AI Bot
- Private login to your own dashboard
- Mark items in or out of stock
- Edit prices, hours and offers yourself
- Add any custom field you need
- See conversations and leads
+ Care plan from £40/month
First year from £1,430 (setup + 12 months)
Care plan (recommended)
Keeps your bot runningWe host and monitor your bot, update your information and fix problems. Includes the AI usage for up to 3,000 customer replies a month.
- AI Bot£25–£40 / month
- AI Bot + Dashboard£40–£65 / month
The AI itself is billed by usage and is typically only a few pounds a month for a small business. You can ask us to move the bot to your own accounts at any time.
Add-ons
- WhatsApp connection+£95
- Telegram connection+£80
- Live menu page for your website (always matches your dashboard)+£120–£200
- Your own address, e.g. bot.yourbusiness.com+£40
WhatsApp is run by Meta, which has its own price list. Replies to customers who message you first are normally free; messages your business starts can be charged by Meta directly to your WhatsApp Business account.
Frequently asked questions
Which option should I choose?
Choose Basic if customers mostly ask the same few simple questions. Choose AI Bot if they ask all kinds of questions, in different languages, and you want bookings and enquiries captured. Choose AI Bot + Dashboard if your menu, prices or stock change often and you want to update them yourself without calling us.
Does the chatbot reply in my customers' language?
Yes. The AI Bot replies in whatever language the customer writes in, including Arabic and English, and switches when they do. Try the live demo above and type in any language.
Will it work with my website (Wix, Squarespace, WordPress, Shopify)?
Yes. The chat widget is added with one small piece of code, which works on WordPress, Shopify, Wix, Squarespace, Webflow and custom websites. We add it for you or send you simple steps. A few website builders only allow custom code on a paid plan. If yours doesn't, we can give you a link to a hosted chat page or connect the bot to your WhatsApp instead.
Where do I log in to the dashboard?
The dashboard is a private page on our site, protected by your own login. It works on your phone or computer, and you don't install anything. Your website only shows the chat widget. If you want a branded address such as bot.yourbusiness.com, that's available as a small add-on.
If I change something in the dashboard, does my website menu change too?
The chatbot updates instantly. Your website's own menu only updates if you add our live menu page (a small add-on), which you paste into your site and which always matches your dashboard. Connecting to an existing system such as Shopify, Square or a POS is possible but quoted separately after we check what you use.
What information does the bot use to answer?
Only your own business content: menu, services, prices, opening hours, policies and FAQs. If a customer asks something outside that, the bot says it isn't sure and offers to pass them to you, instead of guessing.
What does it cost to run the AI?
The AI is billed by usage, and for a small business it is usually only a few pounds a month. The care plan includes up to 3,000 AI replies a month. Busier bots pay a small extra amount for each additional 5,000 replies (about £8), or you can connect your own AI account and pay the provider directly.
Can the chatbot connect to WhatsApp or Telegram?
Yes. Every bot comes with a website chat widget. WhatsApp and Telegram connections are available as add-ons (+£95 and +£80).
How long does it take?
Basic FAQ bots are the quickest. AI bots take a little longer because we load and test your business information, but most are live within a few days. Dashboard projects take longer, and we confirm the timeline in your quote.
Do I own my chatbot and my data?
You own your content and your data. By default your bot runs on our hosting, covered by the care plan, so there's nothing technical for you to manage. You can ask us to move it to your own accounts at any time.
What if I need help or changes after it's live?
Small tweaks in the first month are free. After that, the care plan covers updates to your information and quick fixes. Bigger requests, like new features, are separate work with their own quote.
What will it cost me in the first year?
Setup is a one-time price, and the optional care plan is monthly. For example, an AI Bot starting at £480 with the £25/month care plan is from £780 in the first year, and an AI Bot + Dashboard starting at £950 with the £40/month care plan is from £1,430. Your fixed quote shows your exact numbers before we start.
Is my customers' data safe, and who owns it?
Your business content and your customers' chat and lead data belong to you. It is stored in a private database with access controls, only your bot and your dashboard login can read it, and we never sell or share it. You can ask for an export or deletion at any time, and we can move everything to your own accounts. We don't claim legal compliance on your behalf, but we can tell you exactly what is stored so you can complete your own privacy notice.
Are there extra fees for WhatsApp?
Our connection fee (+£95) is a one-time setup price. WhatsApp itself is run by Meta, which has its own price list. Replies to customers who message you first are normally free, while messages your business starts (such as reminders or promotions) can be charged by Meta, billed directly to your WhatsApp Business account. We explain the current rates for your country before you decide.
What clients say about our AI chatbots
“Genuinely impressed, the finish is quite lovely and works a treat. Clients book facials, hair and nails through the bot without any back and forth. Bang on value, that.”
Beatrice Blackwood
Riverside Beauty Lounge, UK · 8 Sept 2026
“Very much satisfied, the service was prompt, polite and highly dependable. Table bookings and menu questions now get answered round the clock by the bot. We will continue with them.”
Roda Al Dosari
Cedar Kitchen & Co, Qatar · 27 Aug 2026
“Couldn't be happier, it made our day-to-day so much easier. Membership questions, class times and trial sign-ups get answered 24/7. The whole thing came together better than we hoped. Setup took little effort on our side and the follow-up was just as good. Thanks a lot, folks.”
Ethan Tremblay
Horizon Fitness, Canada · 29 May 2026
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